If you run in to any trouble using Rockset, we are here to help.
Please contact Rockset's support team at firstname.lastname@example.org. We will get back to you within the next business day and are usually able to respond much more quickly than that.
If you are part of Rockset's live support program, you should have access to a dedicated Slack channel. Please email email@example.com if you need to create such a channel or need an invite to an existing channel.
Rockset's Slack Team URL: https://rockset-io.slack.com